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Capacity Review (2026): Features, Pricing & Verdict

AI Tool Review · 2026 Capacity Review (2026): Features, Pricing & Verdict Capacity is a unified CX automation platform founded in 2017 that has quietly grown to serve more than 2,000 organisations — from DSW (which saves $1.5M annually) to AAA and Valvoline — by bundling an AI chatbot, knowledge base, helpdesk, workflow builder and…